How to solve the problem of the ebike throttle not working?
There are two situations where the throttle does not work:
- The throttle does not work, but pedal assistance can be used normally.
Solution:
1) First check if the wires connecting the throttle to the controller is worn or loose (you can reinsert the wires and reboot to ensure that there are no loose wires causing poor contact)
Ensure that the pins on the wire surface and inside the wire interface are not bent or damaged.
If the wiring is damaged, the damaged parts need to be replaced.
- If all wires do not have the above issues, you may need to replace the throttle or controller.
- The throttle is not working, and pedal assistance is also not working properly.
Solution:
- Check all wires for wear and looseness (you can reinsert the wires and rebootto ensure that there are no loose wires causing poor contact).
Special inspection of the sensor line and throttle line to ensure that the pins on the surface and inside the line interface are not bent or damaged.
If the wiring is damaged, the damaged parts need to be replaced.
- If the above is normal, you may need to replace the controller.
For further assistance, please be sure about the cases listed above and reach the SOHAMO support team at: support@sohamo.com